Privacy Policy

We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our website or services.

Your Privacy Matters

This Privacy Policy applies to all users of our website, including both individual (B2C) and business (B2B) customers. It explains what data we collect, how we use it, who we may share it with, and your rights under UK data protection law. We follow UK GDPR and related regulations to ensure your information is handled responsibly and securely.

1. Introduction

This policy outlines how we collect, use, and store personal data. Whether you are a private customer or purchasing on behalf of a business, your privacy is important to us.

2. What We Collect

We may collect your name, email, phone number, company name (if B2B), billing/delivery addresses, payment details (processed securely), and usage data (like IP address, device, browser info).

3. Why We Collect It

• To process and deliver your orders
• To respond to enquiries or provide support
• To manage your account and preferences
• To comply with legal requirements
• To send marketing (only if you opt in)

4. Legal Basis for Processing

We process personal data under the UK GDPR based on: contract (for orders), consent (for marketing), legal obligation (e.g. taxes), and legitimate interests (e.g. fraud prevention).

5. Sharing Your Data

We never sell your data. We only share it with trusted providers such as payment processors, delivery partners, IT services, or legal authorities when required.

6. How We Use Cookies

We use cookies and analytics to improve performance and user experience. Full details are available in our Cookie Policy.

7. Data Retention

We keep your data as long as necessary for the purposes outlined, including order fulfilment, support, or legal compliance.

8. Your Rights

• Access your data
• Request correction or deletion
• Withdraw consent
• Object to processing
• Request data portability

To exercise your rights, please contact us at info@moandco.com.

9. Security

We use SSL and secure systems to protect your data. While no system is 100% secure, we take steps to prevent misuse or unauthorised access.

10. Third-Party Links

This policy only covers our website. We are not responsible for the privacy practices of external sites we may link to.

11. Policy Updates

This policy may be updated occasionally. Please check back for the latest version. Last updated: 27 June 2025.

12. Contact

If you have any questions, please contact:

Mo + Co
78-80 St Clement Street, Aberdeen, UK, AB11 5BD
Email: info@moandco.com